Our Services
Comprehensive outsourcing solutions tailored to elevate your business performance.
They Trust Us
Customer Success
Customer Success is in the DNA of VALUE BUILDER OUTSOURCING. We adopt a proactive and personalized approach to accompany our clients towards success. Rather than simply reacting to problems, we anticipate their needs, advise them, and help them make the most of our services. Our expertise in Customer Success allows us to build lasting and mutually beneficial relationships based on trust and collaboration.
- Phoning Support:Teleprospecting, appointment setting, surveys and inbound calls, after-sales service (ASV).
- Business Provider:Lead detection and qualification, portfolio management, virtual assistance.
- Customer Service:Customer advice and support, lifecycle strategy, loyalty building.
- Multichannel Customer Relations:Technical support, mailing, chat, social media management.
Back-Office & BPO
VALUE BUILDER OUTSOURCING offers complete BPO and Back-Office solutions to optimize your operations and increase efficiency. We take care of administrative tasks and time-consuming business processes, freeing up your time and resources to focus on your core business and strategic objectives.
- Back-office Management:Monitoring and processing of operations, management of underlying actions of your operational strategies.
- Data Processing:Qualification, entry, digitization, surveys, document processing.
- Data Control and Indexing:Verification, anomaly detection, validation, optimization, and indexing.
- Database Enrichment:Webscaping, monitoring, updating, data compilation and analysis.
Community Manager
VALUE BUILDER OUTSOURCING helps you build and animate an engaged online community around your brand. Our Community Management services allow you to develop your presence on social networks, strengthen your relationship with your audience, and generate concrete results for your business. By entrusting the management of your community to VALUE BUILDER OUTSOURCING, you benefit from specialized expertise.
- Manage your community:Comment moderation, discussion animation, engaging content creation.
- Manage your social media accounts:Interaction monitoring, informational watch, optimized post publishing.
- Develop your e-reputation:Brand mention monitoring, crisis management, improving your online image.
- Performance Analysis:Key Performance Indicator (KPI) monitoring, regular reporting, strategy optimization.
What Our Clients Say
Don't just take our word for it. Here's what industry leaders have to say about our team.
"I am incredibly satisfied with their work! The quality of their output is simply exceptional, and their responsiveness is exemplary. You can feel a real commitment at every stage, which makes all the difference. Kudos for this consistent excellence!"
Fabien Harb
Head of Customer Success